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Privacy Policy

Last updated: 1 October 2026

This page explains what personal data we collect through this website, why we collect it, and what you can ask us to do with it. It is written to be read, not to be skipped — it is two pages long because that is all the data we actually hold.

What we collect, and why

WhatWhyLegal basisHow long
Name, e-mail address, phone numberTo answer your enquiry and send you the quote you asked for.Steps taken at your request before a contract (Art. 6(1)(b) GDPR)3 years from the last exchange
Country and town of your building siteTransport is quoted per project. Without the address there is no price — only a round number that would be wrong.Steps taken at your request before a contract (Art. 6(1)(b) GDPR)3 years from the last exchange
Which model you were looking at, and whether you already own the landSo that the answer is about your project and not a generic brochure.Steps taken at your request before a contract (Art. 6(1)(b) GDPR)3 years from the last exchange
Your messageIt is the question we have to answer.Steps taken at your request before a contract (Art. 6(1)(b) GDPR)3 years from the last exchange
Company name (partnership enquiries only)To understand who is asking about becoming a local partner.Steps taken at your request before a contract (Art. 6(1)(b) GDPR)3 years from the last exchange
A one-way fingerprint of your IP addressTo stop the same machine sending hundreds of forms. It is a hash, not an address: it cannot be turned back into your IP, and we never see the address itself.Legitimate interest in keeping the forms usable (Art. 6(1)(f) GDPR)3 years, alongside the enquiry
The page the form was sent fromSo that we know which model you were reading when you wrote.Legitimate interest in answering accurately (Art. 6(1)(f) GDPR)3 years, alongside the enquiry
Your agreement to receive occasional newsOnly if you tick that box. It is separate from sending the form, and the form works without it.Consent (Art. 6(1)(a) GDPR)Until you withdraw it
Pages visited, approximate country and town, device and browser (Google Analytics)To see which pages are useful and where visitors give up. Only if you accept analytics in the cookie banner; Google Analytics 4 does not store IP addresses.Consent (Art. 6(1)(a) GDPR)14 months, or until you withdraw consent

That is the whole list. There is no account to create, no profile built about you, no advertising audience you are added to, and no data bought or sold. Google Analytics runs only with your consent and you can withdraw it at any time with “Cookie settings” at the bottom of every page. Google Analytics runs only with your consent and you can withdraw it at any time with “Cookie settings” at the bottom of every page.

Who is responsible

VIVA DOMUS HOME SRL, trading as MODULO HOUSE, Neamț County, Romania, is the controller of the personal data described here.

You can reach us at office@modulohouse.eu for anything on this page, including the requests listed below.

Where the data goes

A form sent from this site is saved in our database and a notification is sent to the team so that someone picks it up. Nothing else happens to it automatically.

These companies handle data on our behalf:

  • Vercel — hosting. The site runs in Vercel's Frankfurt region.
  • Neon — the database where enquiries are stored. Also in Frankfurt.
  • Resend — sends the notification e-mail to our team.
  • Google (Google Analytics) — visit statistics, only if you accept analytics in the cookie banner.
  • Google (Google Analytics) — visit statistics, only if you accept analytics in the cookie banner.

What you send through a form stays in the European Union. Statistics from Google Analytics may be processed by Google outside the EEA under the EU–US Data Privacy Framework. We do not share data with advertising networks, data brokers or anyone who is not working for us on the list above.

Beyond that, we disclose data only where the law requires it — to tax authorities and in our accounting records, or to a court or public authority that asks for it through a proper procedure.

What we do not do

It is worth saying plainly, because many policies leave it vague:

  • We do not build a profile of you or make automated decisions about you.
  • We do not combine what you wrote with data bought from third parties.
  • We do not run advertising campaigns that use your data to follow you around other websites.
  • We do not connect to your social media accounts, and there are no social login buttons on this site.
  • We do not send marketing e-mail unless you specifically asked for it, and every such e-mail has a one-click unsubscribe.

How long we keep it

Three years from our last exchange. That is the period in which a quote can still turn into a project, and it matches the general limitation period under Romanian law for claims arising from it.

Where accounting or tax law requires a longer period for a document — an invoice, for instance — that document is kept for as long as the law says, and only that document.

If you ask us to delete your data earlier, we do it, unless we are legally required to keep a specific record.

Your rights

Under the GDPR you can ask us to:

  • tell you what we hold about you, and give you a copy;
  • correct anything that is wrong or incomplete;
  • delete it, where we have no legal reason to keep it;
  • restrict what we do with it while a disagreement is being sorted out;
  • hand it over in a machine-readable format, or send it to someone else;
  • stop processing it where we rely on our legitimate interest, for reasons particular to your situation;
  • withdraw your consent to marketing at any time, without affecting anything that happened before.

Write to office@modulohouse.eu. We answer within a month, and usually within a few days — there are not many of us and there is not much data.

If you are not satisfied

You can complain to the Romanian supervisory authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, 010336 Bucharest, Romania anspdcp@dataprotection.ro

If you live in another EU country, you may also complain to the authority there.

Changes to this page

If what we do with data changes, this page changes first, and the date at the top changes with it. We do not quietly broaden a policy and hope nobody re-reads it.

How to reach us

Write to office@modulohouse.eu, or call +40 768 501 028. A person answers — this is the team that designs and builds the houses.

What is stored in your browser is a separate subject, covered in the cookie policy.

MODULO HOUSE — manufacturer of modular houses in Europe

Modular and prefabricated wooden houses with high energy performance, built in Romania and delivered across Europe.

+40 768 501 028office@modulohouse.euNeamț County, Romania

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